TitleNGo offers two services to our customers. First, we are an online registration program partner (OLRP) with the Pennsylvania Department of Transportation. We provide software to Messengers, Notaries, and Dealerships to do electronic titling. Second, we are a network integrator in the online messenger program (OLM) with the Pennsylvania Department of Transportation. We provide network connectivity for messengers to access the PennDOT computers.

If you sign up for electronic titling in the online registration program, we will provide a certified trainer to come to your site at no charge to you. You save some deals ahead of time so they can be entered that day. You will be online with PennDOT and actually processing the deals with an instructor at your side. If you would like additional training, we can arrange that for you at your expense. If you enroll in the online messenger program, you will receive two days of training from PennDOT in Harrisburg. The following day you will participate an OLM Test at your location. We will have a techical person there to make sure all the hardware is working properly. At the conclusion of the OLM Test you can begin doing work as an online messenger. If you would like additional training, we can arrange that for you at your expense.

No, not at the present time.

You choose the method that is best for you. After you’ve signed-up for our services and begin processing, you can send the paperwork via the US mail, FedEx, DHL, UPS, or via a drop off site in the PennDOT Messenger Room. Many customers choose to use a courier to deliver the paperwork to our office.

All paperwork goes through a quality control process (QC) at our location. We check for correctness and completeness. If we find an error, we notify you about the missing information or error and provide instructions for correcting the paperwork.

You are notified via telephone or fax.

Yes. TitleNGo provides expert customer service representatives to answer your questions during regular business hours.

TitleNGo has established a PennDOT approved imaging process that digitizes the documents, checks each document for quality, and then transmits the documents to PennDOT for storage and review.

The physical paperwork is delivered to PennDOT. PennDOT may then review the physical paperwork and compare it to the imaged version. After a period of time PennDOT will destroy the physical paperwork.